Well a lot, probably, but over the past six months I have been a good employee for Comcast. I’ve had at least a half dozen customer compliments, two MOE’s (awards, big important ones). I’ve got a boss that’s incredibly supportive, and a team of managers that seem to think I’m the beans. I’ve doubled my sales numbers and made my metrics. I have done my job plus some.
Inevitably a job opens that would be a great opportunity for me, and I’m up for it! Yay! I talk to the boss in that department. My performance and my five years of sales background really seem to interest her. All around this is a good fit, we think, and they start to pursue me as a better-than-average candidate.
A pre-interview, then another. All is looking wonderful.
Then, on the day of my first official interview with my spiffy resume and accomplishments behind me, I walk into the HR office and . . . fail the personality test. She can’t even interview me for the position because according to a test riddled with statements like Agree or Disagree: I have never been jealous, I am not fit to sell for Comcast. You need to score a 24 on their personality test in order to be granted the interview, and I scored a 23. I missed it by one point. Mind youn I’m fit to double my sales numbers every month (which I’ve done since hire). I was fit to sell millions of dollars worth of uniforms for Aramark for five years and position within the top ten percent of their sales team, but the fourteen page personality test says I’m not right for this particular position, that I would be a mark against their department.
Not only is this upsetting because I know I can do the job, it’s upsetting because I can’t get past the niggling part of my brain saying that there’s something wrong with me. I tested weird and out of the ordinary, and even though the evidence of my aptitude suggests this is a logical and smooth transition, I failed because there’s something wrong with me. That’s what the test is saying isn’t it? “You might be the perfect candidate on paper, but the real you just isn’t what we’re looking for. Sorry!” The amount of stress this incident has caused me is pretty hideous. I have crappy self esteem anyway. I’m starting to believe my self deprecating humor about being a social pariah.
It’s tough knowing that you’ve managed to turn your life around by making the right decisions at your job and it’s still not enough.